The Residential Tenancy Dispute Resolution Service (RTDRS) is subject to several rules, procedures, laws and regulations.
Residential Tenancies Act
Amendments to the Residential Tenancies Act (PDF, 56 pages) and regulations in 2004 and 2005 allowed for the creation of the service. The Residential Tenancy Dispute Resolution Service Regulation (PDF, 18 pages) establishes the authority to operate the service.
The Rules of Practice and Procedure (PDF, 28 pages) describe how the RTDRS operates.
The Freedom of Information and Privacy Act applies to the RTDRS. Click on RTDRS's Directory of Personal Information Banks (PDF, 5 pages) for more information.
External legal resources
Student Legal Services (Edmonton)
Student Legal Assistance (Calgary)
Edmonton Community Legal Centre
Central Alberta Community Legal Clinic (Red Deer)
Phone: 403-314-9129 or toll-free 1-877-314-9129
Lawyer Referral Service
- can help you fill out the RTDRS forms
(Edmonton, Calgary, Grande Prairie and Red Deer)
Alberta Residential Landlord Association
Calgary Residential Rental Association
Calgary Legal Guidance
Landlord and Tenant Advisory Board
Select option 2.
Also see the Legislation page in the Landlords and Tenants section of the Service Alberta website.